In the 2020 Gartner Market Guide for Cloud Fax Solutions, Senior Director Analyst Matthew Flatley found that existing high-volume, integrated fax processes will remain the foundation for fax technology as it is reinvented in the age of cloud. Cloud fax solutions offer many advanced features required by the enterprise, including a wide variety of available APIs, high-level regulatory compliance, e-signatures, Active Directory integration, and enterprise class security.
When choosing a cloud fax provider, Gartner’s market guide recommends assessing the provider’s ability to meet your business requirements by first understanding your fax workflows, integrations, and fax volumes. This is important, as not all cloud fax providers are equally capable in addressing high-volume automation, providing integrations with industry-specific APIs, or having a geographic distribution of data centers. To ensure business continuity, Gartner also recommends selecting a vendor that can support your migration of current fax integrations and secure document transfer solutions.
As a leading provider of secure hybrid-cloud fax solutions, ETHERFAX digitizes workflows and optimizes business processes for healthcare, enterprise, legal, finance, and government organizations. With over six million connected endpoints, the ETHERFAX Secure Exchange Network (SEN) is the world’s largest fax network, supporting every major fax server, application, and fax-enabled device.
ETHERFAX also provides several app integrations to enable customers to send and receive fax documents from their favorite mobile or desktop applications. With ETHERFAX DirectFax via SEN, organizations can transmit digital, high-resolution, color documents using today’s popular messaging platforms and applications including Slack, Teams, Microsoft Fax, and mobile devices (iOS and Android).
To maintain business continuity, the ETHERFAX API allows organizations to easily extend existing fax server solutions to the cloud and implement secure document delivery without having to change a single workflow. ETHERFAX’s virtual adapter ensures software developers have the tools they need to integrate fax capabilities into any application in short order.
Now more than ever, cloud fax solutions offer the flexibility and scalability businesses need in the wake of COVID-19. ETHERFAX’s cloud-based secure document delivery platform manages peak overflow fax operations and eliminates busy signals associated with traditional telephony infrastructure, enabling organizations to accelerate business-critical communications during the pandemic and beyond.
For more information, read Gartner’s Market Guide for Cloud Fax Solutions here. Registration is required.
Interested in learning more about ETHERFAX? Let’s chat!