COVID-19 Response

As the Coronavirus pandemic and its impact continue to develop, we want to let you know how ETHERFAX is responding to the situation.

First and foremost, our thoughts and prayers are with those who have been affected by COVID-19. We’d also like to extend our sincere gratitude to the healthcare workers who are taking care of people in need during the outbreak.

Here at ETHERFAX, we remain focused on the health and safety of our employees as well as our commitment to you, our customers and resellers.

To provide you with uninterrupted services during this hectic time, we have taken all of the necessary precautions to remain fully staffed. If your organization is in need of a solution to support a remote workforce, several of our partners can help. Please contact your ETHERFAX account representative for assistance.

We are also providing 24/7 customer and technical support free of charge until June 30, 2020. In the event of a critical issue, please email: special_incident@etherfax.net.

As we move forward, our team will continue to closely monitor the situation and will update you accordingly. We will get through this together.

Sincerely,

Paul Banco
CEO and Co-Founder, ETHERFAX

Paul Banco

As CEO of ETHERFAX®, Banco is responsible for the strategic direction of the company and leads technology development, including the patented ETHERFAX and ETHERFAX SEN intellectual property. Banco helped organizations automate their fax server operations. As a visionary, he identified the need to leverage the cloud for secure document delivery and co-founded ETHERFAX in 2009 with other telecom industry veterans.

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