Ryan Collins
Director of Support and Tech Ops
As Director of Support and Tech Ops at ETHERFAX, Ryan Collins plays a crucial role in managing the company’s technical operations. His responsibilities include overseeing the support team, telecom operations, network, and data center operations. Additionally, he is integral to the technical onboarding of new partners and ISVs. His expertise extends to security and audit operations, where he holds a CISSP certification from ISC2, underscoring and helping to define and implement ETHERFAX’s commitment to robust security standards.
With over over 10 years at ETHERFAX, Ryan previously served as a Product Specialist at GFI Software, collaborating with engineering and product management teams to resolve critical product issues and enhance future releases. He is an alumnus of the College of Engineering at North Carolina State University.
Outside of work, Ryan enjoys spending time with his wife and three sons outdoors, including moments on the water at Smith Mountain Lake near Roanoke, VA.
