At ETHERFAX, we are proud to collaborate with industry-leading partners who share our commitment to providing cutting-edge, secure, and reliable communication solutions. One of our longstanding partners, IIS (Instant InfoSystems), stands out as a key player in the enterprise faxing space, specializing in managed IT services and consulting across multiple verticals including healthcare and finance.
Instant InfoSystems is one of the world’s most experienced value-added providers of cloud-based solutions for voice, fax, and data. For 30 years, IIS has solved complex challenges for Fortune 1000 customers in nearly every industry, helping organizations manage their critical communications more efficiently and securely. Today, Instant InfoSystems enjoys strategic relationships with the industry’s leading developers of fax technologies, document processing, and unified communications. IIS also provides a full spectrum of professional services, consulting, and world-class technical support.
A Partnership Built on Innovation and Performance
Prior to partnering with ETHERFAX, Instant InfoSystems supplied RightFax products for both on-premise and cloud-based faxing. However, in their quest to deliver the most secure and reliable document exchange solutions to their clients, IIS sought a more innovative approach.
After evaluating several providers, IIS selected ETHERFAX for our hybrid-cloud fax technology. Our solution impressed the team at IIS with its ability to seamlessly combine the best of traditional faxing with the efficiency of the cloud—eliminating the need for legacy fax servers, cutting down middleware, and providing secure, real-time document exchange.
“We quickly recognized the potential of ETHERFAX’s innovative hybrid-cloud fax solution, the first of its kind in the market,” said David Angelidis, Director of Sales at Instant InfoSystems.
Our platform’s reliability, security, and seamless implementation have been delivering major benefits for Instant InfoSystems:
- Reliability: ETHERFAX delivers enterprise-grade uptime and performance, a critical requirement for industries such as healthcare, government, and legal where communication is mission-critical. Our multiple carrier backbone infrastructure leverages tier 1 and tier 2 providers, while our network and data center operations are built with multiple layers of redundancy to ensure reliability, performance, and availability.
- Security: ETHERFAX’s secure network ensures that sensitive information, such as patient data, is always protected. ETHERFAX services operate in a HIPAA and SOC 2® compliant environment that is both HITRUST CSF® and PCI DSS certified. This is essential for IIS’s healthcare clients who must comply with strict regulatory requirements. “ETHERFAX’s security is phenomenal, we have never failed an audit,” shares Angelidis.
- Seamless Implementation: With ETHERFAX’s Open API, integration is smooth and flexible. IIS’ clients enjoy the benefits of reduced administrative workload and simplified fax management without the need for additional middleware or complex setups. “ETHERFAX offers the highest level of service and support,” Angelidis added. “Their porting team is also excellent in their ability to prevent projects from being delayed like we often see with other providers.”
Looking Ahead and Expanding Our Partnership
As a leader in enterprise faxing and managed services, IIS is continually looking to expand its portfolio of solutions to meet the evolving needs of its clients. Moving forward, they are exploring the integration of our AI-powered data extraction tools for Intelligent Data Processing (IDP). This technology promises to further streamline document workflows, allowing businesses to automatically extract and process data from faxes, driving greater efficiency, accuracy, and productivity.
Instant InfoSystems’ partnership with ETHERFAX demonstrates how two industry leaders can collaborate to bring secure and reliable solutions to the market. Together, we’re not just transforming how enterprises send and receive documents—we’re helping organizations modernize workflows, reduce administrative burdens, and improve performance across the board.
We look forward to continuing our strong partnership with Instant InfoSystems and exploring new ways to drive innovation in enterprise communications.